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How many reviews across your locations go unanswered each month?

Put in your locations, reviews per location, the share answered, the share that are negative and how long a reply takes. See unanswered reviews, unanswered negative reviews and the time to answer them. Runs in your browser. No account, no card, no call.

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Across 40 locations, 720 reviews a month go unanswered, including 135 negative ones, and answering them would take 60.0 hours a month.
Unanswered reviews a month
720
Unanswered negative reviews a month
135
Hours a month to answer the rest
60.0 hours

How it adds up, each month

Reviews a month
1,200
Reviews answered a month
480
Negative reviews a month
180
Staff cost to answer the rest, a month
$1,500

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ReplySuite — review response gap calculator
· 40 locations, 30 reviews each a month
· 720 reviews unanswered a month, 135 of them negative
· 60.0 hours a month to answer the rest

Run it yourself: https://replysuite.com

Method: reviews a month = locations x reviews per location. Unanswered = reviews x the share not answered. Unanswered negative reviews = reviews x the negative share x the share of those not answered. Time = unanswered reviews x minutes per response, converted to hours. Every figure is your own count or estimate.

How many reviews across your locations go unanswered each month?

Put in your locations, reviews per location, the share answered, the share that are negative and how long a reply takes. See unanswered reviews, unanswered negative reviews and the time to answer them. Runs in your browser. No account, no card, no call.

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